VaultEdge Security LLC ("VaultEdge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vaultedgesecurity.com or engage with our services.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Fill out a contact or consultation request form (name, email, phone number, business name)
- Book a consultation through our scheduling tool (Calendly)
- Complete the risk assessment quiz on our website
- Subscribe to updates or communications
- Engage with us for cybersecurity services
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- IP address and approximate geographic location
- Referring website or source
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide, maintain, and improve our cybersecurity services
- Send you relevant communications about our services (with your consent)
- Analyze website usage to improve user experience
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling tools, email services, hosting providers), under strict confidentiality agreements
- Legal authorities when required by law, court order, or to protect our rights and safety
- Business partners only with your explicit consent
Data Security
As a cybersecurity company, we take data protection seriously. We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at hello@vaultedgesecurity.com.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. These may include:
- Essential cookies that enable core website functionality
- Analytics cookies that help us understand how visitors use our site
- Preference cookies that remember your settings (such as theme preference)
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites (such as Calendly for scheduling). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
VaultEdge Security LLC
Rochester, NY
hello@vaultedgesecurity.com