These Terms of Service ("Terms") govern your use of the VaultEdge Security LLC ("VaultEdge," "we," "us," or "our") website at vaultedgesecurity.com and any related services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Services Overview
VaultEdge provides cybersecurity services for small businesses, including but not limited to:
- Exposure audits and vulnerability assessments
- Security assessments and penetration testing
- Managed security monitoring and incident response
- Employee security awareness training
- Compliance support and advisory services
Specific service deliverables, timelines, and pricing are defined in individual service agreements or statements of work between VaultEdge and the client.
2. Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable federal, state, or local laws
- Attempt to gain unauthorized access to any portion of the website or its systems
- Use the website to transmit malicious code, malware, or any harmful material
- Interfere with or disrupt the website's operation or infrastructure
- Use automated systems (bots, scrapers) to access the website without our written consent
3. Free Consultations and Audits
VaultEdge may offer free initial consultations or introductory security audits. These are provided at our discretion and are intended to help prospective clients understand their security posture. Free consultations do not create a client-service provider relationship and do not constitute professional security advice until a formal engagement is agreed upon.
4. Service Agreements
Paid cybersecurity services require a separate written agreement between VaultEdge and the client. These agreements will specify:
- Scope of services and deliverables
- Pricing and payment terms
- Timelines and milestones
- Confidentiality and data handling provisions
- Liability and indemnification terms
In the event of a conflict between these Terms and a signed service agreement, the service agreement prevails.
5. Intellectual Property
All content on this website — including text, graphics, logos, icons, images, and software — is the property of VaultEdge Security LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
6. Risk Assessment Tool
The risk assessment quiz on our website is provided for educational and informational purposes only. Results are generalized and do not constitute a professional security assessment, audit, or recommendation. Actual security posture can only be determined through a comprehensive engagement with qualified professionals.
7. Limitation of Liability
To the maximum extent permitted by law:
- VaultEdge provides the website and its content on an "as is" and "as available" basis without warranties of any kind, express or implied
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website
- Our total liability for any claim related to the website shall not exceed the amount you paid to VaultEdge in the twelve (12) months preceding the claim, if any
Limitations of liability for paid services are governed by individual service agreements.
8. Indemnification
You agree to indemnify and hold harmless VaultEdge Security LLC, its officers, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your use of the website or violation of these Terms.
9. Third-Party Services
Our website may integrate with or link to third-party services (such as Calendly for scheduling). Your use of these services is governed by their respective terms and privacy policies. VaultEdge is not responsible for third-party service availability, functionality, or practices.
10. Confidentiality
Any information you share with VaultEdge through our website forms, consultations, or services will be treated as confidential. We will not disclose your information to third parties except as described in our Privacy Policy or as required by law.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Monroe County, New York.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Us
If you have questions about these Terms, contact us at:
VaultEdge Security LLC
Rochester, NY
hello@vaultedgesecurity.com